Shipping & Payment
Where We Deliver
We deliver to the 27 member states of the European Union and to Switzerland, Norway, the United Kingdom and the United States (its fifty states and the District of Columbia). The checkout offers every country we deliver to.
To the United Kingdom, Northern Ireland apart, we deliver orders whose pieces come to more than £135 before import taxes. If an order to the United Kingdom or the United States is too large for one duty-paid parcel, the checkout asks you to split it.
A few areas of EU countries lie outside the EU VAT area, and we cannot deliver there: the areas in which the Government of Cyprus does not exercise effective control (Cyprus); the Faroe Islands and Greenland (Denmark); the Åland Islands (Finland); Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon, French Polynesia, New Caledonia, Wallis and Futuna and the French Southern Territories (France); Büsingen am Hochrhein and Heligoland (Germany); Mount Athos (Greece); Livigno and Campione d'Italia (Italy); and the Canary Islands, Ceuta and Melilla (Spain). For an address in Monaco, choose France.
You may order from anywhere, as long as your parcel goes to an address we deliver to.
Payment
You can pay by card, Apple Pay, Google Pay, Klarna or PayPal. Apple Pay and Google Pay appear on devices and browsers that support them, and Klarna where Klarna offers it for your country and order.
Shipping Carrier
Every order of pieces is shipped via DHL Parcel; a gift card arrives by email. You will receive a tracking number by email once your order has shipped.
Shipping Costs
| Region | Cost |
|---|---|
| Germany | €7.50 · complimentary on orders from €300 |
| Elsewhere in the EU | €20 · complimentary on orders from €300 |
| Switzerland | CHF 26 · complimentary on orders from CHF 300 |
| Norway | NOK 337 · complimentary on orders from NOK 3,500 |
| The United Kingdom | £22 · complimentary on orders from £300 |
| The United States | $49 |
Delivery is charged once per order. Each amount from which it is complimentary counts the pieces in your order at the prices shown, in the currency shown, before delivery.
Outside the EU, Northern Ireland apart, German VAT comes off our prices, delivery included, as this is an export, and the import taxes of the country of delivery are added, which we pay on your behalf; the shop shows these prices in that country's currency, and DHL delivers with nothing to pay at the door.
Delivery Times
| Region | Arrives |
|---|---|
| Germany | Within five business days of your order |
| Madeira and the Azores | Within fifteen business days of your order |
| Elsewhere in the EU | Within ten business days of your order |
| Switzerland, Norway and the United Kingdom | Within fifteen business days of your order |
| The United States | Within thirty business days of your order |
Business days are Monday to Friday, except public holidays in North Rhine-Westphalia or at the delivery address. In Madeira, CTT, DHL's partner there, does not deliver to the door but holds the parcel for you to collect.
Shipping Questions?
Write to us at atelier@hendrikxgolf.com.
Last updated: 5 November 2026.