Creating an account is simple. Click on the account icon in the top right corner and select 'Create Account'. Fill in your details and you'll receive a confirmation email.
Once your order has been shipped, you'll receive an email with tracking information. You can also view your order status in your account dashboard.
Click on 'Forgot Password' on the login page. Enter your email address and we'll send you a link to reset your password.
With an account, you can track your orders, save your shipping addresses, view your order history, and receive exclusive updates about new collections.
To delete your account, please contact our customer service team at support@hendrikxgolf.com. We'll process your request within 48 hours.
We currently ship throughout Europe, Asia and the United States. Shipping costs and delivery times vary by location.
Standard shipping within Germany takes 1-3 business days. European deliveries typically take 5-7 business days.
We offer complimentary shipping on orders over €100 within the European Union.
Orders can be modified within 1 hour of placement. Please contact us immediately at support@hendrikxgolf.com if you need to make changes.
Orders can be cancelled within 2 hours of placement. After this time, the order will have entered our fulfillment process.
Our grips are crafted from premium materials selected for their durability, feel, and performance. Each collection features unique material compositions detailed on the product page.
Yes, each grip is individually numbered as part of a limited edition. The edition size is noted on each product page.
We accept returns within 30 days of delivery for unused items in original packaging. Please get in touch with us to initiate a return.
To exchange an item, please contact our customer service with your order number and the item you'd like instead. We'll guide you through the process.
Refunds are processed within 5-7 business days after we receive and inspect the returned item. The refund will be credited to your original payment method.